FAQ

Have a look at our FAQ

Drinks and snacks can be ordered in the private sauna. You can place an order with reception by telephone and this is then brought to the private room. Or you can eat in our restaurant before or after your session in the private sauna!
This is possible in the Zen private sauna. This unit contains a massage table. It’s advisable to telephone beforehand to book your massage. You can also enjoy a massage in our beauty institute before or after your session in the private sauna, and this is even possible in a dual or triple cabin. A massage is not possible in the Lagoon private sauna. Of course, you can have a massage in the beauty institute before or after your session.
You can cancel your booking free of charge up to 48 hours in advance. If you cancel later than that, you will have to pay a charge. We only accept cancellations by telephone.